Isode Events (Facility Detail)

Summary: Isode components write to logging streams when events occur.

Facility MTAconfig

Messages relating to M-Switch configuration

NameSeverityIDDescriptionAction
activation_subfeature_missingerror306 The subfeature reported is not present in the Activation ID supplied to you by Isode. This M-Switch component is disabled. Contact support@isode.com
BadArgValueerror71A bad value was provided for a command line switch. Fix the command line, which may entail configuration change if the program was invoked from a script or from another program. For a Windows services, this will be set in the Isode Service Manager. For a Unix service, this will be set in the pp.rc file. For channel programs, command line flags are set in the program field in the channel properties. For programs invoked via isode.iaed, the invoke vector in the channel inbound properties will contain the command line flags.
BadProgramCommanderror72The prog value for the channel cannot be used. Correct configuration error
BadSubmitPorterror61The configured submit port is wrong An invalid submit is configured. Reconfigure with a correct value
CantFindX400Postmastererror58The X.400 postmaster address could not be found in the configuration Change the configuration to add an X.400 Postmaster address.
CantParsePostmastererror59Failed to parse configured postmaster address Configure a valid postmaster address
ChannelIniterror76A problem was encountered initializing a channel process. Action depends opon the problem detail.
ChannelNotFoundfatal41The channel could not be found in the configuration You have attempted to run a channel whose configuration is missing. Either run with the name of a valid channel, or add a new channel with the required name
ChannelNotSpecifiederror62A channel of the specified type could not be found in the configuration, but it's needed by the system Add a channel of the required type
ConfigErrerror43An entry in the configuration file is incorrectly specified. Correct the configuration
Criticalcritical14General error used for critical errors See Log entry for details. Please send information on the occurrence of this event to support@isode.com
DKIMnoparamerror304A Mandatory parameter for DKIM signing is missing. Set the parameter to a correct value.
DsapTailorfatal65There was a problem initializing some aspect of the directory interface. Check the logs for more detailed information.
DuplicateUsererror265There is duplicate information for the given user. All but the first entry are ignored. This might arise through the misspelling of another user.
Errorerror12 M-Switch Configuration Error. Isode's medium term plan is to remove all common use of this event, Isode's long term plan is to remove all use of this event. See log entry for details
ErrorSerror28M-Switch Configuration Error. Isode's medium term plan is to remove all common use of this event, Isode's long term plan is to remove all use of this event. See log entry for details
Fatalfatal13Fatal M-Switch Configuration Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event. See Log entry for details. Please send information on the occurrence of this event to support@isode.com
FatalSfatal29Fatal M-Switch Configuration Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event. See Log entry for details. Please send information on the occurrence of this event to support@isode.com
FilterCreatefatal253 Cannot create filter item. Either the name is incorrect or the library is not available.
GroupBuildErrorfatal78Problem building group table file
GroupTableFormatfatal77The format of a group table binary file is invalid. This is a problem with the binary file generation.
InvalidQmgrAddrerror57The default QMGR addr configured is invalid Correct configuration error
ItemMissingfatal251The channel's XML file refers to an item which cannot be found. Correct configuration error
LibraryLoadfatal254 Cannot dynamically load a library needed for the channel. Either the library name is incorrect or the library is not suitable.
MissingArchiveerror74An attempt was made to archive a message but there was no archive directory configured. Configure an archive directory
MissingCommanderror73Cannot find the program for the given channel. Correct configuration error
MissingFiltererror56The specified filter for the channel is missing from the configuration. Correct configuration error
MissingQuarantineerror75An attempt was made to quarantine a message but there was no directory configured. Configure an archive directory
MissingUserfatal270The information for a local delivery user references a username which is not value. Fix the configuration to use the correct username, or create the user.
MissingValueerror44In a channel ininfo or outinfo string, a keyword is missing a value. Correct configuration error
NoGroupFileinfo79The group table file could not be found. This is not an error unless it is intended to find a group file.
NoPOAsfatal201The channel searched for POAs under the configured root entry, but failed to find any. Correct configuration error
Noticenotice6General notice level event: See log entry for details No Operator Action
NoticeSnotice22General notice level event: See log entry for details No Operator Action
openshaperfileerror255Cannot open file. Check permissions and ownership of the file and directory.
PerUserValuefatal260 The per-user information is not correctly formed. Fix the configuration.
POAcreatefailederror203There was a failure creating the directory structure for a new POA. There should be a system error appended in the log file which gives a reason for the failure. Check file system permissions.
POAerrorerror202There was a problem configuring a specific POA. See Log entry for details
POAnotableerror205The table entry was missing for the given POA. Correct configuration error
POAthreadfailederror204There was a failure creating a thread to monitor a POA. This is likely to be a problem with system resources. Check system logs.
product_activation_file_failureerror305 The Product Activation file couldn't be checked. Contact support@isode.com
RegexpErrorfatal252The channel's XML file contains a regexp which is malformed. Correct configuration error
SASLinitfatal80Failed to initialize the SASL system or connection.
SchemaUnknownfatal64The library refers to Directory schema items by name. Such an item has not been found in the schema available to the program. The item should be defined correctly in the schema files.
SPIFloaderror302 Failed to load security policy from file. Check the permissions and content of the file.
TableNotFounderror60The table could not be found in the configuration Correct configuration error
TooManyItemsfatal63A tailoring item has too many parameters Identify the item and reduce the number of items
TooManyOverridesfatal66There are too many table overrides for the table. Reduce the number table overrides. Use ordinary table entries if required.
TooManyPOAsfatal200There is a limit of the number of POAs which a channel can service. When reading the POAs, this number was exceeded. Remove any unused POAs.
TooManyRootserror206A FAPI channel configuration specified too many roots. Correct configuration error
TooManyVariablesfatal67There are too many channel variables for the channel. Reduce the number channel variables.
UnexpectedChanTypeerror40The channel type is not the one of the expected types. Check the configuration of the channel. Correct configuration error
UnknownArgerror70An unknown command line flag has been found. Fix the command line which may entail configuration change if the program was invoked from a script or from another program. For a Windows services, this will be set in the Isode Service Manager. For a Unix service, this will be set in the pp.rc file. For channel programs, command line flags are set in the program field in the channel properties. For programs invoked via isode.iaed, the invoke vector in the channel inbound properties will contain the command line flags.
UnknownKeyworderror45In a channel ininfo or outinfo string, a keyword is is not known. Correct configuration error
WrongChannelParamerror42One of the parameters in the channel configuration is wrong
X509CertErrorerror301 Failed to load a certificate from the file. Check the permissions and content of the file.
X509Errorerror303 Generic error in Security services Depends on the error detail.
X509IdentityFailedfatal300 Cannot load an X.509 identity using the file and passphrase file given Check the configuration parameters.
XMLerrorfatal250The channel's XML file contain a parse error. Correct configuration error
XMLparseErrorfatal68The file failed to parse as XML. Fix the XML errors.

Notice

Message Text
  • %1
Parameters
  1. Text describing condition
Description
General notice level event: See log entry for details
Action
No Operator Action

Error

Message Text
  • %1
Parameters
  1. Text describing error
Description
M-Switch Configuration Error. Isode's medium term plan is to remove all common use of this event, Isode's long term plan is to remove all use of this event.
Action
See log entry for details

Fatal

Message Text
  • %1
Parameters
  1. Text describing error
Description
Fatal M-Switch Configuration Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event.
Action
See Log entry for details. Please send information on the occurrence of this event to support@isode.com

Critical

Message Text
  • %1 %2
Parameters
  1. Text describing error
  2. Optional text when reporting system error
Description
General error used for critical errors
Action
See Log entry for details. Please send information on the occurrence of this event to support@isode.com

FatalS

Message Text
  • %1 %2
Parameters
  1. Text describing error
  2. Additional text field
Description
Fatal M-Switch Configuration Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event.
Action
See Log entry for details. Please send information on the occurrence of this event to support@isode.com

ErrorS

Message Text
  • %1 %2
Parameters
  1. Text describing error
  2. Additional text field
Description
M-Switch Configuration Error. Isode's medium term plan is to remove all common use of this event, Isode's long term plan is to remove all use of this event.
Action
See log entry for details

NoticeS

Message Text
  • %1 %2
Parameters
  1. Text describing condition
  2. Additional text field
Description
General notice level event: See log entry for details
Action
No Operator Action

UnexpectedChanType

Message Text
  • The type of channel %1 is not %2
Parameters
  1. The name of the channel
  2. The expected type(s) of the channel
Description
The channel type is not the one of the expected types. Check the configuration of the channel.
Action
Correct configuration error

ChannelNotFound

Message Text
  • The channel %1 could not be found in the configuration
Parameters
  1. The name of the channel
Description
The channel could not be found in the configuration
Action
You have attempted to run a channel whose configuration is missing. Either run with the name of a valid channel, or add a new channel with the required name

WrongChannelParam

Message Text
  • The value of parameter %2 of channel %1 is not valid [%3]
Parameters
  1. The name of the channel
  2. The param and error message
  3. [optional] The value of the param
Description
One of the parameters in the channel configuration is wrong
Action

ConfigErr

Message Text
  • %1: %2
Parameters
  1. Text of the error message
  2. Value of the key or value that is wrong
Description
An entry in the configuration file is incorrectly specified.
Action
Correct the configuration

MissingValue

Message Text
  • Missing value for key %1 in channel info %2
Parameters
  1. Key for which the value is missing
  2. The complete string which is the in/out info value
Description
In a channel ininfo or outinfo string, a keyword is missing a value.
Action
Correct configuration error

UnknownKeyword

Message Text
  • Unknown key %1 in channel info %2
Parameters
  1. Keyword which is not known
  2. The complete string which is the in/out info value
Description
In a channel ininfo or outinfo string, a keyword is is not known.
Action
Correct configuration error

MissingFilter

Message Text
  • Channel %1 : missing filter '%2'
Parameters
  1. Channel name
  2. Program filter that is missing
Description
The specified filter for the channel is missing from the configuration.
Action
Correct configuration error

InvalidQmgrAddr

Message Text
  • The default QMGR addr configured (%1) is invalid
Parameters
  1. The default QMGR address
Description
The default QMGR addr configured is invalid
Action
Correct configuration error

CantFindX400Postmaster

Message Text
  • Cannot get X.400 postmaster address"
Description
The X.400 postmaster address could not be found in the configuration
Action
Change the configuration to add an X.400 Postmaster address.

CantParsePostmaster

Message Text
  • Failed to parse this postmaster address: %1
Parameters
  1. The postmaster address that cannot be parsed
Description
Failed to parse configured postmaster address
Action
Configure a valid postmaster address

TableNotFound

Message Text
  • >The table '%1' could not be found in the configuration
Parameters
  1. The name of the table
Description
The table could not be found in the configuration
Action
Correct configuration error

BadSubmitPort

Message Text
  • The submit port specified (%1) is wrong
Parameters
  1. The submit port
Description
The configured submit port is wrong
Action
An invalid submit is configured. Reconfigure with a correct value

ChannelNotSpecified

Message Text
  • No channel of type %1 was found
Parameters
  1. The name of the channel type that is missing
Description
A channel of the specified type could not be found in the configuration, but it's needed by the system
Action
Add a channel of the required type

TooManyItems

Message Text
  • Too many items in tailoring line starting %1 %2
Parameters
  1. The leading item
  2. The second item
Description
A tailoring item has too many parameters
Action
Identify the item and reduce the number of items

SchemaUnknown

Message Text
  • Schema %1 %2 is unknown
Parameters
  1. Type of item
  2. Name of item
Description
The library refers to Directory schema items by name. Such an item has not been found in the schema available to the program.
Action
The item should be defined correctly in the schema files.

DsapTailor

Message Text
  • Directory interface tailoring failed
Description
There was a problem initializing some aspect of the directory interface.
Action
Check the logs for more detailed information.

TooManyOverrides

Message Text
  • Too many table overrides for %1
Parameters
  1. Name of table
Description
There are too many table overrides for the table.
Action
Reduce the number table overrides. Use ordinary table entries if required.

TooManyVariables

Message Text
  • Too many channel variables for %1
Parameters
  1. Name of channel
Description
There are too many channel variables for the channel.
Action
Reduce the number channel variables.

XMLparseError

Message Text
  • XML error in %1: %2
Parameters
  1. Specific information
  2. Filename
Description
The file failed to parse as XML.
Action
Fix the XML errors.

UnknownArg

Message Text
  • %1: bad value for switch %2: '%3'
Parameters
  1. The name of the program or channel reading the value
  2. The command line flag which is unknown
Description
An unknown command line flag has been found.
Action
Fix the command line which may entail configuration change if the program was invoked from a script or from another program. For a Windows services, this will be set in the Isode Service Manager. For a Unix service, this will be set in the pp.rc file. For channel programs, command line flags are set in the program field in the channel properties. For programs invoked via isode.iaed, the invoke vector in the channel inbound properties will contain the command line flags.

BadArgValue

Message Text
  • %1: bad value for switch %2: '%3'
Parameters
  1. The name of the program or channel reading the value
  2. The command line flag which has the bad value
  3. The value which is wrong.
Description
A bad value was provided for a command line switch.
Action
Fix the command line, which may entail configuration change if the program was invoked from a script or from another program. For a Windows services, this will be set in the Isode Service Manager. For a Unix service, this will be set in the pp.rc file. For channel programs, command line flags are set in the program field in the channel properties. For programs invoked via isode.iaed, the invoke vector in the channel inbound properties will contain the command line flags.

BadProgramCommand

Message Text
  • Channel %1 : bad prog string '%2'
Parameters
  1. Channel name
  2. The program string which gives the problem
Description
The prog value for the channel cannot be used.
Action
Correct configuration error

MissingCommand

Message Text
  • Channel %1 : bad prog string '%2'
Parameters
  1. Channel name
  2. The program string for the channel
Description
Cannot find the program for the given channel.
Action
Correct configuration error

MissingArchive

Message Text
  • No archive directory configured
Description
An attempt was made to archive a message but there was no archive directory configured.
Action
Configure an archive directory

MissingQuarantine

Message Text
  • No quarantine directory configured for %1
Parameters
  1. Channel name
Description
An attempt was made to quarantine a message but there was no directory configured.
Action
Configure an archive directory

ChannelInit

Message Text
  • Problem initializing channel %1: %2
Parameters
  1. Channel name
  2. Detail for the problem
Description
A problem was encountered initializing a channel process.
Action
Action depends opon the problem detail.

GroupTableFormat

Message Text
  • Problem with group table file %1
Parameters
  1. File name
Description
The format of a group table binary file is invalid.
Action
This is a problem with the binary file generation.

GroupBuildError

Message Text
  • Problem building group table file: %1
Parameters
  1. Detail for error
Description
Problem building group table file
Action

NoGroupFile

Message Text
  • Cannot file group table file
Description
The group table file could not be found. This is not an error unless it is intended to find a group file.
Action

SASLinit

Message Text
  • SASL initialization failed: %1
Parameters
  1. Detailed reason
Description
Failed to initialize the SASL system or connection.
Action

TooManyPOAs

Message Text
  • %1: too many POAs, maximum allowed is %2
Parameters
  1. The name of the channel
  2. The maximum allowed number of POAs
Description
There is a limit of the number of POAs which a channel can service. When reading the POAs, this number was exceeded.
Action
Remove any unused POAs.

NoPOAs

Message Text
  • %1: no POAs found under %2
Parameters
  1. The name of the channel
  2. Directory name under which the POAs were expected to be found.
Description
The channel searched for POAs under the configured root entry, but failed to find any.
Action
Correct configuration error

POAerror

Message Text
  • %1: Problem configuring POA %2: %3
Parameters
  1. The name of the channel
  2. POA entry DN
  3. Text for specific error
Description
There was a problem configuring a specific POA.
Action
See Log entry for details

POAcreatefailed

Message Text
  • %1: failed to create POA %2
Parameters
  1. The name of the channel
  2. The path of the POA which failed
Description
There was a failure creating the directory structure for a new POA. There should be a system error appended in the log file which gives a reason for the failure.
Action
Check file system permissions.

POAthreadfailed

Message Text
  • %1: failed to create thread to monitor POA %2
Parameters
  1. The name of the channel
  2. The path of the POA which failed
Description
There was a failure creating a thread to monitor a POA.
Action
This is likely to be a problem with system resources. Check system logs.

POAnotable

Message Text
  • %1: failed to find table entry for POA %2
Parameters
  1. The name of the channel
  2. The name of the POA or the ORaddress
Description
The table entry was missing for the given POA.
Action
Correct configuration error

TooManyRoots

Message Text
  • Number of POA roots exceeds %1
Parameters
  1. The maximum allowed number of POA roots
Description
A FAPI channel configuration specified too many roots.
Action
Correct configuration error

XMLerror

Message Text
  • %1: XML error in config file: %2
Parameters
  1. The name of the channel
  2. Detail of the error
Description
The channel's XML file contain a parse error.
Action
Correct configuration error

ItemMissing

Message Text
  • %1: Cannot find %2 %3
Parameters
  1. The name of the channel
  2. Type of item
  3. Name of item
Description
The channel's XML file refers to an item which cannot be found.
Action
Correct configuration error

RegexpError

Message Text
  • %1: Regexp error in '%2' at offset %3: %4
Parameters
  1. The name of the channel
  2. The regexp text
  3. Offset of error
  4. nature of error
Description
The channel's XML file contains a regexp which is malformed.
Action
Correct configuration error

FilterCreate

Message Text
  • %1: Cannot create filter %2
Parameters
  1. The name of the channel
  2. Name of item
Description
Cannot create filter item.
Action
Either the name is incorrect or the library is not available.

LibraryLoad

Message Text
  • %1: Cannot library %2
Parameters
  1. The name of the channel
  2. Name of library
Description
Cannot dynamically load a library needed for the channel.
Action
Either the library name is incorrect or the library is not suitable.

openshaperfile

Message Text
  • Failed to open Shaper configuration file %1
Parameters
  1. The name of the file
Description
Cannot open file.
Action
Check permissions and ownership of the file and directory.

PerUserValue

Message Text
  • Per user config for %1, error in '%2'
Parameters
  1. The name of the user
  2. The value which is in error
Description
The per-user information is not correctly formed.
Action
Fix the configuration.

DuplicateUser

Message Text
  • Duplicate information for user %1
Parameters
  1. Name of user
Description
There is duplicate information for the given user. All but the first entry are ignored.
Action
This might arise through the misspelling of another user.

MissingUser

Message Text
  • Cannot find user %1
Parameters
  1. Name of user
Description
The information for a local delivery user references a username which is not value.
Action
Fix the configuration to use the correct username, or create the user.

X509IdentityFailed

Message Text
  • %1: Cannot load identity (%2 %3)
Parameters
  1. The name of the channel
  2. Name of P12 file
  3. Name of PPHR file
Description
Cannot load an X.509 identity using the file and passphrase file given
Action
Check the configuration parameters.

X509CertError

Message Text
  • Failed to load certificate from %1
Parameters
  1. The name of the file containing the certificate
Description
Failed to load a certificate from the file.
Action
Check the permissions and content of the file.

SPIFload

Message Text
  • Failed to load security policy from %1, %2
Parameters
  1. The name of the file containing the security policy
  2. Detail for the problem
Description
Failed to load security policy from file.
Action
Check the permissions and content of the file.

X509Error

Message Text
  • Security error; %1
Parameters
  1. Error detail
Description
Generic error in Security services
Action
Depends on the error detail.

DKIMnoparam

Message Text
  • Missing DKIM parameter - %1
Parameters
  1. Name of parameter
Description
A Mandatory parameter for DKIM signing is missing.
Action
Set the parameter to a correct value.

product_activation_file_failure

Message Text
  • The Product Activation file check failed. '%1' will be disabled
Parameters
  1. The name of the M-Switch component
Description
The Product Activation file couldn't be checked.
Action
Contact support@isode.com

activation_subfeature_missing

Message Text
  • No '%1' found in your Product Activation. '%2' will be disabled
Parameters
  1. The name of the subfeature
  2. The name of the M-Switch component
Description
The subfeature reported is not present in the Activation ID supplied to you by Isode. This M-Switch component is disabled.
Action
Contact support@isode.com

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