Isode Events (Facility Detail)

Summary: Isode components write to logging streams when events occur.

Facility MTA_SMTP

Messages relating to SMTP

NameSeverityIDDescriptionAction
BadHostfatal204The hostname cannot be used for a connection.
BufferTooBigerror103The SMTP command handler broke the connection as the line provided exceeded the given limit.
BURLerrorerror247Messages from internal BURL interface.
BURLfatalfatal246Messages from internal BURL interface.
BURLinfoinfo250Messages from internal BURL interface.
BURLnoticenotice249Messages from internal BURL interface.
BURLwarningwarning248Messages from internal BURL interface.
channelChangenotice245Authentication results in change of channel associated with connection.
Closenotice212Closing SMTP connection.
ConnectAttemptinfo207Attempting connection to the given host.
ConnectDeniedfatal206The host denied the connection with a permanent error.
ConnectFailederror201The connection failed to the given host.
Connectioninfo102A new connection from the given address has been received.
ConnectOKnotice203A connection has been established to the given host.
ConnectRetryinfo208Retrying connections is attempted.
ConnectTempErrorerror205The host refused the connection with a temporary error.
ConnectTimeouterror202The connection timed out connecting to the given host.
ConnRecovernotice211Reports immediate recovery of the SMTP connection.
Criticalcritical14Critical SMTP Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event. See Log entry for details. Please send information on the occurrence of this event to support@isode.com
DNSBLfailedwarning106The DNSBL lookup for the calling address hit an entry.
Errorerror12SMTP Error. Isode's medium term plan is to remove all common use of this event, Isode's long term plan is to remove all use of this event. See log entry for details.
ErrorSerror28SMTP Error. Isode's medium term plan is to remove all common use of this event, Isode's long term plan is to remove all use of this event. See log entry for details.
Fatalfatal13Fatal SMTP Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event. See Log entry for details. Please send information on the occurrence of this event to support@isode.com
FatalSfatal29 Fatal SMTP Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event. See Log entry for details. Please send information on the occurrence of this event to support@isode.com
GLblockednotice244A greylisting 'tuple' remains blocked.
GLunblockednotice243A greylisting 'tuple' has become unblocked.
GLwhitelistnotice242Information on whitelisted items for greylisting.
IOerrorerror200An I/O error was encountered.
Listennotice100Listening on the given address, with associated channel key.
ListenAddressConflicterror116Two SMTP inbound channels have been specified with the same listening address but different channel keys.
ListenErrorfatal101An error has occurred on a listener.
ListenWarningwarning118A problem has occurred on a listener.
NoDeliverbyinfo213The peer to which the message is being transferred does not support the delivery time extension (DELIVERBY). The value in the message is discarded as it is not critical.
NoStartTLSwarning214The SMTP server does not offer the STARTTLS extension.
Noticenotice6General notice level event: See log entry for details No Operator Action
NoticeSnotice22General notice level event: See log entry for details No Operator Action
protocolErrornotice252Protocol error from SMTP client.
rDNSfailedwarning107The caller's IP address maps using rDNS to a hostname which does not have the IP address associated with it. This is often a sign of an attempted spoof, but may be a result of a misconfigured DNS server.
ReadPDUpdu31SMTP data readNo Operator Action
SASLiniterror104Failed to initialize the SASL system or connection.
SMTPEXPNauthfail115An SMTP EXPN command was received for a list, but refused.
SPFfailerror108SPF lookup for the name gave an SPF fail result.
SPFneutralinfo110SPF lookup for the name gave an SPF neutral result.
SPFnonewarning112SPF lookup gave no information for the name.
SPFpassinfo111SPF lookup for the name gave an SPF pass result.
SPFpermerrorerror114Could not get SPF information for name.
SPFsoftfailwarning109SPF lookup for the name gave an SPF soft fail result.
SPFtemperrorerror113Could not get SPF information for name.
Terminatingfatal117The SMTP server has encountered a fatal error and is terminating.
Timeoutinfo105The SMTP server connection did not receive any SMTP data or commands for the network timeout period, by default 5 minutes.
TLSnotice251Information concerning TLS initialization
TLSfailedwarning210STARTTLS failed on the connection attempt, but TLS is not required. The connection continues without TLS.
TLSrequiredfatal209TLS required for connection to the host, but the STARTTLS operation failed, or STARTTLS is not supported.
WritePDUpdu30SMTP data writtenNo Operator Action

Notice

Message Text
  • %1
Parameters
  1. Text describing condition
Description
General notice level event: See log entry for details
Action
No Operator Action

Error

Message Text
  • %1
Parameters
  1. Text describing error
Description
SMTP Error. Isode's medium term plan is to remove all common use of this event, Isode's long term plan is to remove all use of this event.
Action
See log entry for details.

Fatal

Message Text
  • %1
Parameters
  1. Text describing error
Description
Fatal SMTP Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event.
Action
See Log entry for details. Please send information on the occurrence of this event to support@isode.com

Critical

Message Text
  • %1 %2
Parameters
  1. Text describing error
  2. Optional text when reporting system error
Description
Critical SMTP Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event.
Action
See Log entry for details. Please send information on the occurrence of this event to support@isode.com

FatalS

Message Text
  • %1 %2
Parameters
  1. Text describing error
  2. Additional text field
Description
Fatal SMTP Event. This event should only occur in very unusual situations. Isode's medium term plan is to remove all use of this event.
Action
See Log entry for details. Please send information on the occurrence of this event to support@isode.com

ErrorS

Message Text
  • %1 %2
Parameters
  1. Text describing error
  2. Additional text field
Description
SMTP Error. Isode's medium term plan is to remove all common use of this event, Isode's long term plan is to remove all use of this event.
Action
See log entry for details.

NoticeS

Message Text
  • %1 %2
Parameters
  1. Text describing condition
  2. Additional text field
Description
General notice level event: See log entry for details
Action
No Operator Action

WritePDU

Message Text
  • %1
Parameters
  1. File containing PDU
Description
SMTP data written
Action
No Operator Action

ReadPDU

Message Text
  • %1
Parameters
  1. File containing PDU
Description
SMTP data read
Action
No Operator Action

Listen

Message Text
  • Listening on %1 for channel key %2
Parameters
  1. Listen address
  2. Channel key
Description
Listening on the given address, with associated channel key.
Action

ListenError

Message Text
  • Error on listener
Description
An error has occurred on a listener.
Action

Connection

Message Text
  • New connection from %1 for %2
Parameters
  1. Caller's address
  2. Connection context
Description
A new connection from the given address has been received.
Action

BufferTooBig

Message Text
  • On connection from %1 buffer reached %2 bytes
Parameters
  1. Caller's address
  2. Size of buffer
Description
The SMTP command handler broke the connection as the line provided exceeded the given limit.
Action

SASLinit

Message Text
  • SASL initialization failed: %1
Parameters
  1. Detailed reason
Description
Failed to initialize the SASL system or connection.
Action

Timeout

Message Text
  • Connection from %1 timeout out
Parameters
  1. Caller's address
Description
The SMTP server connection did not receive any SMTP data or commands for the network timeout period, by default 5 minutes.
Action

DNSBLfailed

Message Text
  • Connection from %1 failed RBL lookup: %2
Parameters
  1. Caller's address
  2. Text for header
Description
The DNSBL lookup for the calling address hit an entry.
Action

rDNSfailed

Message Text
  • DNS mismatch for IP address %1 and host %2
Parameters
  1. Caller's address
  2. Hostname found
Description
The caller's IP address maps using rDNS to a hostname which does not have the IP address associated with it. This is often a sign of an attempted spoof, but may be a result of a misconfigured DNS server.
Action

SPFfail

Message Text
  • SPF failure for %1 from IP address %2
Parameters
  1. Address/Name attempted
  2. Caller's IP address
Description
SPF lookup for the name gave an SPF fail result.
Action

SPFsoftfail

Message Text
  • SPF soft failure for %1 from IP address %2
Parameters
  1. Address/Name attempted
  2. Caller's IP address
Description
SPF lookup for the name gave an SPF soft fail result.
Action

SPFneutral

Message Text
  • SPF soft failure for %1 from IP address %2
Parameters
  1. Address/Name attempted
  2. Caller's IP address
Description
SPF lookup for the name gave an SPF neutral result.
Action

SPFpass

Message Text
  • SPF soft failure for %1 from IP address %2
Parameters
  1. Address/Name attempted
  2. Caller's IP address
Description
SPF lookup for the name gave an SPF pass result.
Action

SPFnone

Message Text
  • No SPF info for %1 from IP address %2
Parameters
  1. Address/Name attempted
  2. Caller's IP address
Description
SPF lookup gave no information for the name.
Action

SPFtemperror

Message Text
  • Temporary error getting SPF info for %1 from IP address %2
Parameters
  1. Address/Name attempted
  2. Caller's IP address
Description
Could not get SPF information for name.
Action

SPFpermerror

Message Text
  • Temporary error getting SPF info for %1 from IP address %2
Parameters
  1. Address/Name attempted
  2. Caller's IP address
Description
Could not get SPF information for name.
Action

SMTPEXPN

Message Text
  • SMTP EXPN for list '%1' from %2
Parameters
  1. Name of list
  2. Name of SMTP client
Description
An SMTP EXPN command was received for a list, but refused.
Action

ListenAddressConflict

Message Text
  • Channel %1 listening address %2 conflicts with channel %3
Parameters
  1. Channel Key1
  2. Listening Address
  3. Channel Key2
Description
Two SMTP inbound channels have been specified with the same listening address but different channel keys.
Action

Terminating

Message Text
  • SMTP server terminating on fatal error
Description
The SMTP server has encountered a fatal error and is terminating.
Action

ListenWarning

Message Text
  • Warning on listener
Description
A problem has occurred on a listener.
Action

IOerror

Message Text
  • Error in %1
Parameters
  1. Operation which experienced the error
Description
An I/O error was encountered.
Action

ConnectFailed

Message Text
  • Connection failed to %1 [%2]
Parameters
  1. Name of host
  2. Address being attempted
Description
The connection failed to the given host.
Action

ConnectTimeout

Message Text
  • Connection attempt to %1 [%2] timed out
Parameters
  1. Name of host
  2. Address being attempted
Description
The connection timed out connecting to the given host.
Action

ConnectOK

Message Text
  • Connection succeeded to %1 [%2]
Parameters
  1. Name of host
  2. Address being used
Description
A connection has been established to the given host.
Action

BadHost

Message Text
  • Cannot connect to %1: %2
Parameters
  1. Name of host
  2. Additional information
Description
The hostname cannot be used for a connection.
Action

ConnectTempError

Message Text
  • Host %1 [%2] temporarily refused connect: %3
Parameters
  1. Name of host
  2. Address of host
  3. Refusal text
Description
The host refused the connection with a temporary error.
Action

ConnectDenied

Message Text
  • Host %1 [%2] denied connect: %3
Parameters
  1. Name of host
  2. Address of host
  3. Refusal text
Description
The host denied the connection with a permanent error.
Action

ConnectAttempt

Message Text
  • Attempting to connect to %1 [%2]
Parameters
  1. Name of host
  2. Address being attempted
Description
Attempting connection to the given host.
Action

ConnectRetry

Message Text
  • Retrying connect to %1; %2 attempts remain
Parameters
  1. Name of host
  2. remaining attempts
Description
Retrying connections is attempted.
Action

TLSrequired

Message Text
  • TLS required for %1
Parameters
  1. Name of host
Description
TLS required for connection to the host, but the STARTTLS operation failed, or STARTTLS is not supported.
Action

TLSfailed

Message Text
  • STARTTLS failed to %1, TLS not required
Parameters
  1. Name of host
Description
STARTTLS failed on the connection attempt, but TLS is not required. The connection continues without TLS.
Action

ConnRecover

Message Text
  • SMTP connection recovery to %1, %2
Parameters
  1. Name of peer host
  2. Result of attempt at connection recovery
Description
Reports immediate recovery of the SMTP connection.
Action

Close

Message Text
  • Closing connection to %1
Parameters
  1. Name of peer host
Description
Closing SMTP connection.
Action

NoDeliverby

Message Text
  • Delivery time extension not supported by %1, but not critical in %2
Parameters
  1. Name of peer host
  2. Queue id of message
Description
The peer to which the message is being transferred does not support the delivery time extension (DELIVERBY). The value in the message is discarded as it is not critical.
Action

NoStartTLS

Message Text
  • STARTTLS not supported by SMTP server
Description
The SMTP server does not offer the STARTTLS extension.
Action

GLwhitelist

Message Text
  • Greylisting %1 %2 whitelisted
Parameters
  1. Type of item
  2. Value of item
Description
Information on whitelisted items for greylisting.
Action

GLunblocked

Message Text
  • Greylisting: %1 %2 -> %3 unblocked
Parameters
  1. Source IP address
  2. Sender address
  3. Recipient address
Description
A greylisting 'tuple' has become unblocked.
Action

GLblocked

Message Text
  • Greylisting: %1 %2 -> %3 attempt %4 blocked
Parameters
  1. Source IP address
  2. Sender address
  3. Recipient address
  4. Attempt number
Description
A greylisting 'tuple' remains blocked.
Action

channelChange

Message Text
  • Switching connection from %1 channel %2 to authenticated channel %3
Parameters
  1. Connection origin
  2. Previous channel
  3. New channel
Description
Authentication results in change of channel associated with connection.
Action

BURLfatal

Message Text
  • %1
Parameters
  1. Information
Description
Messages from internal BURL interface.
Action

BURLerror

Message Text
  • %1
Parameters
  1. Information
Description
Messages from internal BURL interface.
Action

BURLwarning

Message Text
  • %1
Parameters
  1. Information
Description
Messages from internal BURL interface.
Action

BURLnotice

Message Text
  • %1
Parameters
  1. Information
Description
Messages from internal BURL interface.
Action

BURLinfo

Message Text
  • %1
Parameters
  1. Information
Description
Messages from internal BURL interface.
Action

TLS

Message Text
  • TLS: %1
Parameters
  1. Information
Description
Information concerning TLS initialization
Action

protocolError

Message Text
  • Protocol error from %1: %2
Parameters
  1. SMTP client name
  2. Detail of error
Description
Protocol error from SMTP client.
Action

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